Welcome to the website of Arrayze LLC (hereinafter referred to as “we,” “us,” or “the Company”). By accessing and using this website, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using this website. If you do not agree to these terms, please do not use this website.
- General Terms
These terms apply to all users who access, browse, or use this website. We reserve the right to modify or update these terms at any time, and any changes will be posted on this page and will be effective immediately. You are advised to check these terms regularly to be aware of any changes. - Account Registration and Security
When shopping on this website, you may be asked to create an account. You agree to provide accurate and complete personal information and to promptly update your information to maintain its accuracy. You are responsible for maintaining the confidentiality of your account information (such as username and password) and for all activities conducted under your account. If you suspect any unauthorized use of your account, please contact us immediately. - Products and Prices
We strive to ensure the accuracy of all product and price information displayed on this website. However, we cannot guarantee that all information is completely accurate at all times. If there are errors in product descriptions or pricing information on this website, we reserve the right to correct such information at any time upon discovery. Price changes and product availability are subject to change without prior notice. - Orders and Payment
When you place an order on this website, you agree to purchase and pay for the products in your order. We will process your payment and ship the products after order confirmation. All payments are processed through a third-party payment platform, and your credit card information and other payment details are protected. In some cases, we may contact you to confirm order details or make changes. - Return and Exchange Policy
We are committed to providing you with a satisfactory shopping experience. If you are not satisfied with your purchased eyeglass frames or sunglasses, you may request a return or exchange according to our Return and Exchange Policy. Our Return and Exchange Policy is as follows:
Return Period: All products must be returned within 30 days of receipt.
Product Condition: Returned products must be unused and in their original packaging and tags.
Refund Method: Upon return, we will refund the original payment method. Special Circumstances: Custom eyewear or items made to order cannot be returned due to hygiene reasons. - Intellectual Property
This website and all its contents (including but not limited to text, images, trademarks, graphics, designs, audio and video files, etc.) are the property of us and our licensors and protected by U.S. and international copyright laws. You may not copy, modify, distribute, or otherwise use any content from this website without our written permission. - Limitation of Liability
We will make every effort to ensure the proper functioning of this website and the quality of our products. However, we are not responsible for any direct, indirect, incidental, special, or punitive damages arising from the use of this website or the purchase of products. We assume no responsibility for website unavailability, viruses, data loss, or other unforeseen circumstances. - User Conduct
You agree not to engage in any illegal activity or conduct that infringes upon the rights of others while using this website, including but not limited to:
Transmitting viruses or other harmful code;
Impersonating others or tampering with your account information;
Using any content on this website illegally or infringing upon the intellectual property rights of others;
Interfering with or disrupting the normal operation of the website. We reserve the right to suspend or terminate your account if we discover that you have violated these Terms or engaged in inappropriate behavior. - Privacy Policy
We respect your privacy and are committed to protecting your personal information. Please review our Privacy Policy to understand how we collect, use, store, and safeguard your personal information. - Third-Party Links
This website may contain links to other websites. We are not responsible for the content, privacy practices, or services of these third-party websites. When accessing these websites, you do so at your own risk and are subject to their applicable terms and privacy policies. - Governing Law and Dispute Resolution
These Terms and Conditions are governed by the laws of the United States. In the event of any dispute, you agree to submit to the jurisdiction of the courts located in the United States and consent to the jurisdiction of such courts over all disputes.
